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Terms and Conditions
 

Last Updated: 3/3/2025

Welcome to EG Partners. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

1. Definitions

  • "Agency" refers to [Your Agency Name], its employees, and affiliates.

  • "Client" refers to any individual, business, or entity using our services.

  • "Services" include eCommerce website development, digital marketing, SEO, PPC, and other related services as agreed upon.

2. Service Agreement

  • Upon engaging our agency, the Client agrees to the scope of services outlined in the contract or proposal.

  • Any modifications to the agreed services must be requested in writing and may result in additional fees.

  • The Agency reserves the right to refuse service if the Client engages in unethical or illegal activities.

3. Payment Terms

  • Payments must be made as per the agreed schedule. Late payments may result in service suspension or termination.

  • Deposits are required before work begins and are non-refundable.

  • Any additional costs (such as third-party software, hosting, or ad spend) will be billed separately.

4. Refund & Cancellation Policy

  • Refunds will not be provided for completed work or ongoing services.

  • If a project is canceled by the Client before completion, the Client will be billed for work completed up to that point.

  • Monthly services (such as SEO and marketing) require a [30-day] notice for cancellation.

5. Client Responsibilities

  • The Client must provide all necessary materials (e.g., product images, content, branding assets) in a timely manner.

  • The Client is responsible for ensuring their website and marketing campaigns comply with all applicable laws and regulations.

6. Intellectual Property

  • All materials created by the Agency remain the property of the Agency until full payment is received.

  • After payment, ownership of deliverables is transferred to the Client unless otherwise stated in the agreement.

  • The Agency may use project work for portfolio and marketing purposes unless the Client requests otherwise.

7. Confidentiality & Data Protection

  • Both parties agree to keep confidential information private and secure.

  • The Agency is not liable for security breaches or data losses due to third-party platforms.

8. Liability & Disclaimers

  • The Agency is not responsible for any financial loss, business disruption, or negative outcomes from the use of our services.

  • While we strive for the best possible results, we do not guarantee specific outcomes (such as increased sales, rankings, or ROI).

9. Termination of Services

  • The Agency reserves the right to terminate services if the Client breaches these terms, engages in illegal activities, or fails to make payments.

  • Upon termination, any outstanding payments will be due immediately.

10. Governing Law

  • These Terms & Conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved in the courts of [Your Jurisdiction].

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For any questions, please contact us at info@eglobalpartners.com.

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